FAQ
Made-To-Order
Our products are all manufactured freshly after receiving your order and pre-payment. Bakery items can then be delivered in Thailand within 2-4 working days.
For faster delivery, contact us viajacky@jacky-bakes.com.
Extra charges may apply.
Minimum Orders
As all our products are Made-To-Order, certain Minimum Orders apply, e.g. for buns. Minimum order sizes are shown at check-out.
Delivery
All our goods will be hygienically packed and shipped by messenger in Bangkok and EMS, Nim or Interexprress elsewhere in Thailand.
Alternatively we can arrange for Lalamove to send the delivery directly to you at a convenient time. We also offer chilled or frozen delivery either with Nim express or Interexpress to your home.
COD Post is available with an additional cost of 3%.
Pick-up is also possible by arrangement and appointment.
Storage
Our breads and pastries willremain fresh for 2 days after delivery and are best stored in the refrigerator (up to 1 week) or in the freezer (up to 3 months).
Defrosting
Whendefrosting, get the goods out of the freezer the night before consumption and let it slowly defrost in a plastic bag at room temperature. Then sprinkle the goods with water and put it back in the oven for 5-10 minutes at 180 C.